How long Fluxer keeps your information

Our Privacy policy explains what we collect and how we use it. This guide explains how long we keep different types of data and what you can remove yourself.

What we always keep

To run your account and meet legal obligations, we keep core account information: your username, email address, phone number, and basic usage data. Everything else is optional, and you can remove it.

What you can delete yourself

You can remove content you've posted while you still have access to the space where it was posted:

• Delete individual messages or attachments directly in Fluxer.
• Bulk delete from the Privacy Dashboard. See Requesting data deletion.
• For full account deletion, see How to delete or disable your account.

Deleted content is no longer visible to other users, though cached copies can take a short time to clear. If you need help deleting specific content, email privacy@fluxer.app.

Retention while your account is active

Most personal information is kept while your account is active. Inactive accounts may be deleted after two years.

Account deletion completes after a 14-day waiting period. During this period, you can log in and cancel deletion. After 14 days, we delete identifying information and anonymise the rest. Identifying data in backups can take up to 45 days to clear.

Specific retention periods

• Age verification IDs: deleted within 60 days after an appeal closes.
• Backups: kept for 30–45 days, then deleted.
• Tax and legal records: kept for the period required by law.
• Contact details after deletion: kept for 180 days for trust and safety purposes, or up to two years if the account was flagged for terms of service violations.
• Support conversations about data: kept for up to five years after the ticket closes, for legal purposes.
• Shared content: content you shared with others may remain visible after your account is deleted, but it is no longer linked to you. Delete it before removing your account, or contact privacy@fluxer.app for help.

We keep aggregated or anonymised information (which can no longer identify you) indefinitely to understand platform trends.

Your rights

All users can manage their data in Fluxer or by contacting privacy@fluxer.app. If you're in the EU, you also have GDPR rights (access, rectification, erasure, restriction, portability, and objection), which you can exercise through your account or by email.