The EU's Digital Services Act (DSA) sets rules for reporting illegal content and for how platforms explain moderation decisions. Fluxer is a microenterprise, so parts of the DSA written for larger platforms do not apply to us. This page sets out which routes are DSA rights and which are ours.
Reporting illegal content
Report content that breaches our terms of service or community guidelines with the in-app tools. If the DSA covers you, you can also use web.fluxer.app/report for suspected illegal content. Section 8 of our community guidelines explains how we handle reports.
Being told why
Section 6.2 of our terms explains the statement of reasons every affected user gets, whether or not the DSA covers them.
Appeals
The DSA's internal complaint rules do not apply to microenterprises like Fluxer. We run an appeal process anyway, which section 6.2 of our terms describes, and the appeal link is in the notice.
You can appeal a decision based on a finding that information is illegal or breaches our terms of service: removing content, disabling access to it or restricting its visibility, suspending or terminating access to Fluxer in whole or in part, suspending or terminating an account, and suspending, terminating, or restricting your ability to monetize activity on Fluxer.
Out-of-court dispute settlement
The DSA's out-of-court settlement rules do not apply to us either. Section 6.2 of our terms explains how you can still take a dispute to a certified body, and the European Commission publishes the list of certified bodies.
A body's decision is not binding on us, and we may decline to engage where a body has already resolved a dispute about the same information on the same grounds. Nothing here affects your right to go to court.