Company Information
Legal details for Fluxer Platform AB, including how we make money and how to contact us.
Last updated March 10, 2026
Effective date: 2026-06-01
Who we are
Fluxer Platform AB is a Swedish limited liability company that operates Fluxer, a community chat app. We are registered with the Swedish Companies Registration Office (Bolagsverket) under Swedish law.
Company registration
- Legal name: Fluxer Platform AB
- Company type: Swedish limited liability company
- Registration authority: Swedish Companies Registration Office (Bolagsverket)
- Organisation number: 559537-3993
- Swedish VAT identification number: SE559537399301
- UK VAT registration number: GB 518 3631 91
The UK VAT registration is for tax compliance only. It does not mean that Fluxer is incorporated, based, established, operated from, or affiliated with the United Kingdom.
Registered address
Fluxer Platform AB
c/o Embassy House
Östgötagatan 12
116 25 Stockholm
Sweden
Authorised representative
Hampus Kraft, Founder and CEO
Hampus is also the primary contact for privacy and data protection matters. For data protection oversight, see our Privacy Policy.
How we sustain Fluxer
Fluxer is funded by optional premium subscriptions, called Fluxer Plutonium. People who want extra features can subscribe; everyone else can use Fluxer for free.
We do not sell advertising or sell, rent, licence, monetise, or broker user data to third parties. We do not train AI models on user content, and we do not maintain advertising partnerships or data broker relationships.
These are binding commitments described in our Privacy Policy and Terms of Service.
Contact information
- General support and account help: support@fluxer.app
- Privacy and data protection: privacy@fluxer.app
- Security vulnerabilities: use our Security Bug Bounty process
- Copyright and intellectual property: copyright@fluxer.app
- Trust and safety: safety@fluxer.app
- Legal requests and law enforcement: legal@fluxer.app
- Account appeals: appeals@fluxer.app
- Press: press@fluxer.app
- Partnerships: partners@fluxer.app
- Accessibility: accessibility@fluxer.app
- Website: https://fluxer.app
- Legal phone: +46 79 101 18 18 (legal matters only; no support by phone)
For account-related support, contact us from the email address associated with your Fluxer account when possible. This helps us verify your identity and protect the account.
EU Digital Services Act: single point of contact
As required by Article 11 of the EU Digital Services Act (Regulation (EU) 2022/2065):
- Authorities, the European Commission, and the European Board for Digital Services: legal@fluxer.app
- Users contacting us about DSA matters: support@fluxer.app
- Postal address: Fluxer Platform AB, c/o Embassy House, Östgötagatan 12, 116 25 Stockholm, Sweden
- Phone for legal matters only: +46 79 101 18 18
- Languages: English or Swedish
Since Fluxer Platform AB is established in Sweden (an EU Member State), no separate legal representative is required under DSA Article 13.
Privacy and data protection
Hampus Kraft is the primary contact for privacy and data protection matters. We keep under review whether our processing activities require a Data Protection Officer (DPO) under GDPR Article 37, and we summarise that assessment in our Privacy Policy.
For details on how we collect, use, and protect data, read our Privacy Policy.
For information about how we handle law enforcement requests for user data, see the "Law enforcement and legal requests" section of our Privacy Policy.
Legal documents
All of our legal and policy documents are available on our website:
Communication security
Fluxer will never ask for your password, complete payment card details, or other sensitive security credentials via email. All official Fluxer emails come from addresses ending in @fluxer.app or a subdomain of fluxer.app (such as @m.fluxer.app).
Be careful about phishing attempts using similar-looking domain names or requesting sensitive information. If you receive a suspicious message claiming to be from Fluxer, do not click links or provide information. Contact us directly at support@fluxer.app instead.