You can request a complete export of your account data, including every message you have sent and URLs for downloading your attachments.
How to request an export
- Sign in at web.fluxer.app/login.
- Open User settings (the cogwheel at the bottom left).
- Go to Privacy.
- Open the Data export section.
- Click Export my data.
- Choose Everything for a complete export, or Custom selection to choose what to include.
- Review your selection and click Request export.
What is included
Section 8 of our privacy policy lists what an export contains. Messages are grouped by channel, and attachments are not bundled in the archive.
Report snapshots and other internal records that are not your personal account data are excluded.
Receiving your export
When your export is ready, you will receive an email with a download link to a ZIP file. The link expires with the export file, after the period in section 7.4 of our privacy policy.
Treat the link as sensitive. Anyone who has it can download the export until it expires. Do not forward the email, paste the link in chat, or share it in a tool that may log or archive URLs. If you think a link has been exposed, request a fresh export. The old link cannot be revoked on its own, but it expires on schedule.
Store the ZIP on an encrypted drive or in a personal password manager, and delete it when you no longer need it.
Before you delete anything
Download anything you want to keep before you delete messages or delete your account. Attachments also expire on their own. See how attachment expiry works.